Kindly note, some orders may experience a delay out of our control due to COVID-19. We are doing our best to maintain normal timing/delivery of shipments, and do not anticipate any severe delays.
We ship globally, with the exception of war-zone territories and North Korea.
Yes, provided your order has not been processed.
Please email us at email@example.com with URGENT as the subject, and your order number and the updated address ASAP.
We are only able to make changes to your order if it has not yet been processed.
Unfortunately, we will not be able to assist you if the order has already been shipped. You will need to contact the shipping service directly and reroute your package using the tracking number provided.
Regular & Free Shipping (U.S. orders to 48 contiguous states): 7 - 21 days
Expedited: 3 - 5 days
2nd Day Delivery: 2 days
International: 7 - 21 days
Orders are processed and shipped within 24 hours from the day they are received (M-F).
Orders placed after 12pm EST are processed the next business day. You’ll get a shipment notification email with a tracking number as soon as your package ships.
Use the tracking number, which you’ll receive in a confirmation email, to track your package.
Order confirmation emails may be delayed as a result of high order volume.
Please contact us at firstname.lastname@example.org, if you have not received your confirmation email 24 hours after the time of your purchase.
Items shipped outside of the United States are subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. The countries that require duties, taxes, handling and/or other miscellaneous fees are to be paid at the time of delivery.
No. David’s Perfume products are sold exclusively here.
Some items may have limits, due to the exclusivity of our products.
Holding items in your cart does NOT reserve them. Product availability is extremely limited and may sell out before your purchase is complete. Order transactions are processed in the order they are received.
Absolutely not. We do not test on animals and we do not use animal-derived products. Our products are cruelty-free.
RETURNS & EXCHANGES
All sales are considered FINAL and are not eligible for returns or exchange.
Before you place your order, please confirm that all your information, including your shipping address, name, phone number, credit card information and fragrance selection is correct. We are not responsible for addresses submitted incorrectly. Updating your address or changing the order once it has been placed can only be done if the order has not already been processed.
If you received the wrong item, or if the item arrived damaged, please contact us at email@example.com immediately for assistance. Be sure to include the original order confirmation number and what item you expected to receive in order to help expedite the resolution process.
For customer service inquiries, please contact us at firstname.lastname@example.org. Our Customer Service team is available M-F 9am - 5pm EST. We do our best to respond to all customers within 48 hours. Response times may be extended during holidays and promotions. Inquiries are answered in the order they are received; please only send one email, sending more place you at the end of the queue.
Your credit card will be charged as soon as your order is accepted and processed.
Your payment will be processed when you pre-order an item. As soon as the product gets to our warehouse, we’ll ship it to you. You’ll then receive a shipment confirmation email with tracking information.
ABOUT DAVID’S PERFUME
New product and restock information will always be announced on our official Instagram account @davidsperfume and on our newsletter; be sure to sign up to receive all the latest updates and promotion information.
Sezzle is a payment solution that gives you the freedom to buy now and pay later - with no interest! When you complete a purchase with Sezzle, we will process your order just like you paid in full, but you will have only paid a fraction of the cost.
Select Sezzle as your payment method during checkout.
New Sezzle customers will need to create a Sezzle account, returning Sezzle customers will need to login.
Sezzle will do a soft credit check for approval of the transaction.
As little as 25% is due at the time of the purchase, with the remaining amount spread out over equal installments (typically three), each two weeks apart.
Sezzle automates the remaining payments through whichever payment method is on file.
No interest or processing fees are charged to you - as long as you pay everything off on time, you only pay for what you ordered!
Sezzle will not have an impact on your credit - they do not perform hard credit checks. Instead, they perform "soft checks" by reviewing your credit score as part of their risk check.
Your security is of utmost importance to us too! Sezzle undergoes quarterly scans and yearly audits to ensure your data is safely stored in our systems – and to maintain compliance at the highest level in the Payment Card Industry (PCI): PCI Level 1.
To use Sezzle, you must be 18 years or older* and have a valid phone number based out of either the United States or Canada.
You will also need to have an email address as well as a payment method ready at checkout - Sezzle accepts all major debit and credit cards, and you can also link a bank account directly. At this time, prepaid cards are not able to be used to place orders, but you can use them to pay off existing orders.
*You must be 19 years or older in Alabama, or if you are a ward of the state and live in Nebraska.
You can either sign up and get your account set up directly through the Sezzle website, or you can sign up as you check out here! Either option will walk you through the same signup process.
To get signed up, you will need to have a working phone number based out of the US or Canada, as well as a payment method (debit/credit card or bank account) to link to your account.
We try to offer all applicants a simple payment plan through Sezzle, but unfortunately, we’re not always able to approve every order. Our system assesses every order individually, taking into account your available funds, outstanding orders, and the total cost of the order you’re trying to place. If you’re not approved for any reason, we’ll notify you right away.
Keep in mind: Just because you’re not approved today, doesn’t mean you won’t be tomorrow. Every order is unique – so keep using Sezzle!